Grievance Redressal Mechanism
If you are facing any problem regarding services, please drop a mail to our Supporting Officerc
Customer Service Desk
All the clients having complaint regarding any service or otherwise shall inform our customer service desk by writing mail to our
E-mail ID – support@maxxcapitalresearch.com To ensure timely recording and recognition of the grievance, the respective executive shall revert within 7 working days w.r.t redressal of such complaint.
E-mail ID – support@maxxcapitalresearch.com To ensure timely recording and recognition of the grievance, the respective executive shall revert within 7 working days w.r.t redressal of such complaint.
Customer Support Desk
In case the client will not satisfied with the response, the complaint can be escalated to info@maxxcapitalresearch.com they will ensure best possible redressal within a time frame of 7 working days.
Compliance Officer Desk
If the client still wants to escalate the complaint, he/she can approach through Email- Complaint@maxxcapitalresearch.com Or Call
9893046164. He being the highest authority at our organization can redress the complaint in the best possible manner. He shall revert the client within 15 working days.
Compliance Officer Desk
- In case the client is not satisfied with our response they can lodge grievance with SEBI at http://scores.gov.in or may also write to the office of SEBI.
- After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
- For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: "Online Resolution of Disputes in the Indian Securities Market" available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html
- Details of Compliance Officer:
Name: Mr. Manoj Kumar Sahu
Contact No.: +91-62616-46834
Email: maxxcapitalresearchs@gmail.com